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CrashBay SMS Communication Policy

1. Overview

CrashBay is committed to protecting your privacy and ensuring transparent communication. This SMS Communication Policy explains how we use SMS messages to interact with our customers and how you can opt in or out of these communications.

2. Types of SMS Communications:

If you have consented to receive text messages from CrashBay, you may receive messages related to the following:

Account notifications
  • Appointment reminders
  • Transactional notifications (e.g., service confirmations, billing alerts)
Example: Your estimate has been submitted for review. We'll notify you once approved. Questions? Reply HELP or visit https://www.crashbay.com/. Reply STOP to opt out.

Marketing
  • Promotional offers and discounts

Example: Take Your Shop to the Next Level with CrashBay PRO! Get priority ranking, exclusive AI tools & guaranteed ROI. Sign up by Mar 15 & save! Reply STOP to opt out.

Customer care

  • Customer support updates
Example: Hi [Customer Name], we received your service request. A team member will assist you shortly. Questions? Reply HELP. Reply STOP to opt out.

3. Phone Numbers Used for SMS

CrashBay may send SMS messages from the following phone numbers:

  • +1-833-629-2229
  • +1-437-826-8600
  • +1-647-499-4939
  • +1-647-799-0309
  • +1-905-901-5515
  • +1-647-255-7145
  • +1-380-223-3048
  • +1-380-251-0989
  • +1-614-448-9500
  • +1-437-253-7477
  • +1-514-868-8049
  • +1-213-723-2593

4. Opt-in Method

You may opt-in to receive SMS messages from CrashBay in the following ways:

5. Opt-out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

6. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at +1-833-629-2229.
  • Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

7. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS messages per week regarding your Account notifications, Appointment reminders, Transactional notifications (e.g., service confirmations, billing alerts), Customer care, Customer support updates, Marketing, and Promotional offers and discounts.

8. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

9. Privacy & Data Protection

Your phone number will not be shared with third parties except as required for service delivery. For full details, refer to our Privacy Policy.

10. Messaging Disclosures

  • Message and data rates may apply
  • You can opt-out at any time by texting "STOP.
  • For assistance, text "HELP" or visit our our Privacy Policy. and Terms and Conditions pages.
  • Message frequency may vary

11. Terms & Conditions

For full details on our SMS terms, visit our Terms of Service.